Shared kitchen booking and management software
Hamlet runs bookings, memberships and billing for shared and commissary kitchens. Members and outside businesses book stations and equipment by the hour or the day, and every booking lands on one monthly invoice that collects itself.
How a week runs in a shared kitchen
The baker wants the deck oven at 5am. A caterer has the prep bench every Tuesday and Thursday. A new business wants to try a station for a day before committing. Hamlet takes each of those as a booking with its own rules, so the oven only gets booked once.
- Any resource can be bookable: stations, prep areas, equipment, storage
- Price by the hour, the day or per person, with separate member and guest rates
- Recurring bookings for the regulars
- Lead times, booking limits and approvals where you want a person to say yes
- 24-hour booking windows for sites with nobody on the door
- Add-ons billed with the booking
Outside businesses can book without an account
A caterer who needs a station for one Saturday doesn't want a membership. Through Hamlet's public shop they pick a time, pay at checkout and turn up. No account and no emails back and forth. You set the guest rate, the rules and what can be booked.
One invoice per member, every month
Memberships, bookings and add-ons roll up into one invoice per member. Hamlet raises it, collects it by card or direct debit through Stripe or Worldpay, sends the receipt and retries a payment that fails. Overdue reminders go out on the schedule you set. When a member cancels or pauses, the invoices stop from the effective date. Invoices and payments sync both ways with Xero.
What the operator sees
Utilisation by room and site, peak against average, so a full Saturday morning doesn't hide a quiet Wednesday. Revenue by site, the debtors report and scheduled email reports, with CSV export when the accountant wants the raw numbers.
Members look after themselves
Members book, pay, check in and find their invoices in the member portal or the Hamlet app on iOS and Android. They can message your team directly. Enquiries from new businesses land in one shared inbox, with a leads pipeline from first enquiry through tour and trial.
Common questions
- Can members book kitchen equipment as well as space?
- Yes. Any resource can be bookable, with its own hourly or daily rate and its own rules.
- Can outside businesses book a station without becoming members?
- Yes. Guests book and pay at checkout through the public shop, without creating an account.
- Can members and guests pay different rates?
- Yes. Each resource can have separate member and guest rates, priced by the hour, the day or per person.
- How do regular bookings get billed?
- Recurring bookings, add-ons and memberships roll up into one invoice per member per month, collected automatically by card or direct debit.
- Does Hamlet work with Xero?
- Yes. Invoices go to Xero and payments recorded in Xero come back as paid. You can run one Xero organisation per location or one across several.
- What happens when a payment fails?
- Hamlet retries it and sends overdue reminders on a schedule you set. Both are optional and set per location.
- How is Hamlet priced for a shared kitchen?
- One price per location, with unlimited members and every feature included, and a one-month free trial on every plan. Current rates are on the pricing page.
- Can we run more than one kitchen?
- Yes. Each location runs its own bookings and rules, reporting rolls up across sites, and each staff member sees the locations their role allows.
See how Hamlet would run your space.
Book a demo and we'll show you the parts that matter for how you operate.