What is flex space software for landlords?

Software that runs the daily operations of flexible space inside a building you own: bookings by the hour, day or month, recurring billing and collection, an occupier portal, and reporting by site and portfolio. A lease ledger handles long leases. Flex software handles everything that changes week to week.

Can each building keep its own books?

Yes. Hamlet sets the books up the way the portfolio is owned: a Xero organisation and merchant account per site when each asset or SPV has its own, or one across several sites when it doesn't.

What will our procurement team need?

A completed SIG Lite security questionnaire, a security documentation pack, an MSA and a DPA. Standard terms are under New South Wales law, and a signed MSA can set a different governing law and forum.

Can I run flex without a specialist operator?

Yes. Your property team or a small on-site team runs the floor, and Hamlet handles billing, bookings, the occupier portal and reporting.

How do I see performance across the whole portfolio?

Utilisation and revenue roll up across every site, with per-site detail underneath, and role-based access so each stakeholder sees the right view.

Does it handle short and variable terms?

Yes. Bookings and memberships by the hour, day, week or month, billed automatically.

Can operators, landlords and asset teams all use it?

Yes. Role-based access gives operators, landlords and property managers their own scoped view across the sites they manage.

Does it integrate with our finance stack?

Payments run through Stripe or Worldpay and reconcile to Xero, with a separate Xero organisation per site when each asset sits in its own entity, or one across several sites when it doesn't.

For landlords, developers and asset teams

Run flex inside your portfolio.
Keep the oversight.

Sell space by the hour, day or month. Hamlet runs the billing, bookings and occupier portal, and shows your asset team exactly how hard every floor is working.

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For a landlord adding flex space to an office building, Hamlet runs the parts a lease ledger can't: bookings by the hour, day or month, recurring billing and collection through Stripe or Worldpay, and the occupier portal. Roles decide who sees which sites, books sit in Xero per asset or across the portfolio, revenue and utilisation report by site, and Enterprise comes with a pre-completed SIG Lite questionnaire, a security documentation pack, an MSA and a DPA.

Why now

Real estate is going variable.

Occupiers want space they can scale up and down without signing a long lease. Owners who run that space themselves keep the margin and the occupier relationship, and take on the daily work that comes with it.

Running that space profitably takes daily operations: billing, bookings, occupier service and reporting.

The gap

Leasing software wasn't built to run flex.

Selling variable space means live booking, oversubscription, per-member billing and real-time utilisation, none of which a lease ledger handles. And you need to see it across the whole portfolio, with the right people seeing the right sites. Most landlords end up running it on a lease ledger, a booking tool and a spreadsheet.

What Hamlet does

One system, from the floor to the asset report.

The parts a landlord needs to run flex profitably, in one place, with the reporting an asset team can actually use.

Sell variable space.: Bookings and memberships by the hour, day, week or month, with billing that just runs.
See how hard space is working.: Utilisation and revenue by room, site and across the portfolio, with peak against average.
Keep the oversight.: Role-based access so operators, landlords and asset teams each see the right sites and numbers.
Roll it up.: Consolidated portfolio reporting for asset teams, alongside per-site detail for operators.

The numbers

Average occupancy hides the Tuesday.

A floor can average 60% across the week and still be full on Tuesday and empty on Friday. Hamlet reports utilisation by room and site with peak against average, so you can tell whether you're short of space or short of demand. Rooms and day passes can price to demand, so the quiet hours earn their keep.

Put revenue by site next to the seats you have and you get revenue per available seat: what every desk earns, whether anyone's sitting in it. Hamlet gives you both numbers, by site and across the portfolio.

Oversight

The controls asset teams actually need.

AccessRoles decide who sees what. A site manager can cover one site or several and switch between them in a click, and finance and owners see the whole portfolio.
RollupsPer-site and consolidated portfolio views, in the same platform.
ReportingUtilisation and revenue by site and portfolio, sent as a scheduled email report, so the numbers reach the asset team before anyone asks. CSV export when finance wants the raw data.
CollectionsCard and direct debit through Stripe or Worldpay. Failed-payment retries and overdue reminders run on a schedule you set per site, and the accounts that need a person land on the debtors report.
EntitiesBooks set up the way the portfolio is owned: a Xero organisation and merchant account per site when each asset or SPV keeps its own books, or one across several sites when it doesn't.
Due diligenceA completed SIG Lite security questionnaire, a security documentation pack, an MSA and a DPA, ready for your procurement team.
ContractsStandard terms are under New South Wales law, and a signed MSA can set a different governing law and forum where your procurement team needs one.

In production

Landlord-run flex, already running on Hamlet.

A listed owner-operator group runs its flex sites on Hamlet, and a landlord-owned floor in Melbourne's CBD runs on Hamlet with an operator partner. Occupier billing, bookings, a portal branded for the building, and reporting that rolls up to the asset owner.

Owner-operator group · multi-site · AU

One system across the portfolio. Site teams see their site, the group sees all of them.

Landlord-owned floor · Melbourne CBD · operator-run

Landlord reporting and occupier billing on one platform, with the operator running the floor day to day.

Talk to us about your building Read the WOTSO case study

Where we're heading

Space that prices and runs itself.

Rooms and day passes can already price to demand, and the routine billing and booking work runs before anyone's in. Next, routine decisions get handled before they reach an asset manager's desk. We ship it in steps and say what's live.

FAQ

Questions landlords and developers ask.

What is flex space software for landlords?: Software that runs the daily operations of flexible space inside a building you own: bookings by the hour, day or month, recurring billing and collection, an occupier portal, and reporting by site and portfolio. A lease ledger handles long leases. Flex software handles everything that changes week to week.
Can each building keep its own books?: Yes. Hamlet sets the books up the way the portfolio is owned: a Xero organisation and merchant account per site when each asset or SPV has its own, or one across several sites when it doesn't.
What will our procurement team need?: A completed SIG Lite security questionnaire, a security documentation pack, an MSA and a DPA. Standard terms are under New South Wales law, and a signed MSA can set a different governing law and forum.
Can I run flex without a specialist operator?: Yes. Your property team or a small on-site team runs the floor, and Hamlet handles billing, bookings, the occupier portal and reporting.
How do I see performance across the whole portfolio?: Utilisation and revenue roll up across every site, with per-site detail underneath, and role-based access so each stakeholder sees the right view.
Does it handle short and variable terms?: Yes. Bookings and memberships by the hour, day, week or month, billed automatically.
Can operators, landlords and asset teams all use it?: Yes. Role-based access gives operators, landlords and property managers their own scoped view across the sites they manage.
Does it integrate with our finance stack?: Payments run through Stripe or Worldpay and reconcile to Xero, with a separate Xero organisation per site when each asset sits in its own entity, or one across several sites when it doesn't.

Start here

See how Hamlet would run your building.

Whether you're adding flex to one building or a portfolio, we'll show you the parts that matter for how you operate.