Ten sites shouldn't mean
ten times the admin.
The invoice run, the failed payments and the Friday Xero reconciliation run before anyone's in, at every site. Your team spends the day with members, and you pay per location, never per member.
Own the building? See how landlords run flex on Hamlet →Billing through Xero, Stripe and Worldpay, built in.
Put your team back on the floor.
Most of a space manager's week goes on the work members never see: invoice runs, chasing payments, reconciling Xero, answering booking emails, onboarding the new starter, pulling the numbers for the landlord. Hamlet takes that work off the desk, so the people you hired for the community are with the community.
- Monthly invoice run and collection
- Failed payments and overdue reminders
- Xero reconciliation
- Booking confirmations and reminders
- New member onboarding
- Member check-in
- Utilisation and revenue reports
- Welcoming members and showing people round
- The renewal conversation that needs a human
- Events, introductions, the community
- Deciding what to sell next
What a normal Wednesday looks like.
Billing, bookings, members and the daily admin, in one system. The routine work runs before anyone's in, and the decisions wait for a person.
Billing you set once and trust.
Recurring invoicing, card and direct debit collection, receipts and retries, fully integrated with Xero. Simple to run at one site, and the same at twenty.
| Company | Invoice | Amount | Status |
|---|---|---|---|
Kestrel Legal Plus desks × 4 | INV-4812 | $1,980 | Paid |
Bright Sparrow Studio Cancelled 28 Aug | — | — | No invoice raised |
Otto & Finch Private office 2.04 | INV-4813 | $3,400 | Paid |
Larkspur Design Hot desk × 2 | INV-4819 | $650 | Retry scheduled |
Members serve themselves, when it suits them.
Rooms, desks and passes booked from the portal or app in seconds, paid and confirmed without a call to your team. You see every booking and set the rules.
Sell whatever suits your space.
List any resource by the hour, day or month, part-time or full-time. Member rates, guest rates, credits and add-ons, priced the way you want to operate.
Automate what doesn't need a human.
Invoicing, collection, reminders, confirmations and check-in run on their own. When something needs judgement, like a member asking to cancel, it reaches your team with the account and invoices attached.
One system for every site.
Every site bills the same way on the 1st, and you see all of them on one screen. Each site keeps its own Xero organisation and merchant account if it needs one, site managers see their own site, and finance sees the lot.
- Run the day
- Billing, bookings and members in one place.
- See everything
- Utilisation, peak vs average, by room and site.
- Scale the oversight
- Site managers see their site. The group sees all of them.
Built for flex, whichever way you run it.
Coworking, serviced offices, spec suites and landlord-run flex, from one site to a portfolio. Sell whatever mix your building needs and run it as one operation, on one platform.
- 01CoworkingHot desks, dedicated desks, memberships, day passes.
- 02Serviced and flexible officesSuites, short terms, meeting rooms, virtual offices.
- 03Spec suites and landlord flexLandlord-run floors, tenant amenity, reporting for the asset owner.
- 04Multi-site portfoliosOne system across every site, with roll-ups for the group.
Three things you'll notice when you put us next to the others.
- 01
Priced by location, never by member.
Your bill doesn't grow because your community did. No charge per member, no fee per payment gateway, no cut of what you bill.
- 02
Everything in every plan.
The member portal, the app, reporting and every integration are in Base, Plus and Enterprise alike. The plan changes the number of sites, and that's all it changes.
- 03
Moving across is our job.
Coming from Nexudus, OfficeRnD, Spacebring or a spreadsheet? We bring your members, plans, invoices and bookings across. A simple migration from another platform is free. If you'd rather we did the whole setup with you, Hamlet Launch does the data, the configuration and the training, and you're live in weeks.
Sites across Australia and New Zealand, from single-site bookings to portfolio-wide reporting.
We ran the desk before we built the software, and every feature since has started with an operator asking for it.
What operators say.
“Before Hamlet, our monthly tasks were very manual, laborious and time consuming. Hamlet has minimised my manual tasks and made member and inventory management much simpler.”
Questions operators actually ask.
- Who is Hamlet for?
- Coworking and flexible office operators running anywhere from one site to fifty, and landlords running flex floors in their own buildings. It also runs kitchens, clinics and studios, on the same per-location pricing.
- Can I start fresh, or move from another platform?
- Both. Start a new space from scratch, or bring your members, plans, invoices and bookings across. A simple migration is free, and if your setup is more involved, Hamlet Launch does it with you and you're live in weeks.
- Does Hamlet work with Xero, Stripe and Worldpay?
- Yes. Payments run through Stripe or Worldpay, invoices go to Xero, and payments recorded in Xero come back as paid, so nobody keys anything in twice. Friday afternoons get a lot quieter.
- Can it handle multiple locations?
- Yes. One system, every site, and nobody has to remember which spreadsheet is which. Reporting rolls up across locations for operators, landlords and asset teams.
- Is support local?
- Yes. Real humans on support, weekdays in the operator's own business hours: Australian Eastern Time for Australia and New Zealand, UK and Central European time for the UK and Europe, and US business hours for North America.
- Does Hamlet use AI?
- Hamlet automates the routine work today: billing, collection, reminders, booking confirmations and reporting. AI features are on the way and will run on usage credits when they launch.
Hamlet is coworking and flexible office software for operators, landlords and developers, from a single site to a portfolio. Built in Australia since 2018, it runs billing, bookings, the member portal and app, and reporting, and automates the day-to-day running of a space. It also runs kitchens, clinics and studios.
See how Hamlet runs your kind of space.
Pick the door that fits. Opening fresh or moving across, we'll show you the parts of Hamlet that matter for what you operate.