Run the space.
Hamlet runs the admin.
Hamlet takes the billing, the bookings and the busywork, then gets out of your way. From a single site to a whole portfolio, across coworking, private offices, shared kitchens, health spaces and coliving.
- 100+ sites across AU and NZ
Billing through Xero, Stripe and Worldpay, built in.
Put your team back on the floor.
Most of a space manager's week goes on the work members never see: invoice runs, chasing payments, reconciling Xero, answering booking emails, onboarding the new starter, pulling the numbers for the landlord. Hamlet takes that work off the desk, so the people you hired for the community are with the community.
- Monthly invoice run and collection
- Failed payments and overdue reminders
- Xero reconciliation
- Booking confirmations and reminders
- New member onboarding
- Member check-in
- Utilisation and revenue reports
- Welcoming members and showing people round
- The renewal conversation that needs a human
- Events, introductions, the community
- Deciding what to sell next
What a normal Wednesday looks like.
Billing, bookings, members and the daily admin, in one system. The routine work runs before anyone's in, and the decisions wait for a person.
Billing you set once and trust.
Recurring invoicing, card and direct debit collection, receipts and retries, fully integrated with Xero. Simple to run at one site, and the same at twenty.
| Company | Invoice | Amount | Status |
|---|---|---|---|
Kestrel Legal Plus desks × 4 | INV-4812 | $1,980 | Paid |
Bright Sparrow Studio Cancelled 28 Aug | — | — | No invoice raised |
Otto & Finch Private office 2.04 | INV-4813 | $3,400 | Paid |
Larkspur Design Hot desk × 2 | INV-4819 | $650 | Retry scheduled |
Members serve themselves, when it suits them.
Rooms, desks and passes booked from the portal or app in seconds, paid and confirmed without a call to your team. You see every booking and set the rules.
Sell whatever suits your space.
List any resource by the hour, day or month, part-time or full-time. Member rates, guest rates, credits and add-ons, priced the way you want to operate.
Automate what doesn't need a human.
Invoicing, collection, reminders, confirmations and check-in run on their own. When something needs judgement, like a member asking to cancel, it reaches your team with the account and invoices attached.
Built for flex, whichever way you run it.
Coworking, serviced offices, spec suites and landlord-run flex, from one site to a portfolio. Sell whatever mix your building needs and run it as one operation, on one platform.
- 01CoworkingHot desks, dedicated desks, memberships, day passes.
- 02Serviced and flexible officesSuites, short terms, meeting rooms, virtual offices.
- 03Spec suites and landlord flexLandlord-run floors, tenant amenity, reporting for the asset owner.
- 04Multi-site portfoliosOne system across every site, with roll-ups for the group.
From a single space to a whole portfolio.
Hamlet runs one site without a finance team or a manual, and scales to a portfolio with reporting and oversight that roll up across locations. Same platform, whatever size you're at.
- Run the day
- Billing, bookings and members in one place.
- See everything
- Utilisation, peak vs average, by room and site.
- Scale the oversight
- Site managers see their site. The group sees all of them.
Three things you'll notice when you put us next to the others.
- 01
Priced by location, never by member.
Your bill doesn't grow because your community did. No charge per member, no fee per payment gateway, no cut of what you bill.
- 02
Everything in every plan.
The member portal, the app, reporting and every integration are in Base, Plus and Enterprise alike. The plan changes the number of sites, and that's all it changes.
- 03
Moving across is our job.
A simple migration from another platform is free. If you'd rather we did the whole setup with you, Hamlet Launch does the data, the configuration and the training, and you're live in weeks.
Sites across Australia and New Zealand, from single-site bookings to portfolio-wide reporting.
Operators stay for years. Billing, bookings and reporting have run every day since the first site went live.
What operators say.
“Before Hamlet, our monthly tasks were very manual, laborious and time consuming. Hamlet has minimised my manual tasks and made member and inventory management much simpler.”
Questions operators actually ask.
- What kinds of spaces can Hamlet run?
- Coworking, private offices, shared kitchens, health spaces and coliving. One platform, any model.
- Can I start fresh, or move from another platform?
- Both. Start a new space from scratch, or bring your members, plans, invoices and bookings across. A simple migration is free, and if your setup is more involved, Hamlet Launch does it with you and you're live in weeks.
- Does Hamlet work with Xero, Stripe and Worldpay?
- Yes. Payments run through Stripe or Worldpay, invoices go to Xero, and payments recorded in Xero come back as paid, so nobody keys anything in twice.
- Can it handle multiple locations?
- Yes. Hamlet runs single sites and multi-site portfolios, with reporting that rolls up across locations for operators, landlords and asset teams.
- Is support local?
- Yes. Real humans on support, Monday to Friday, 8am to 8pm AEST, and UK and European operators are supported in their own business hours.
- Does Hamlet use AI?
- Hamlet automates the routine work today: billing, collection, reminders, booking confirmations and reporting. AI features are on the way and will run on usage credits when they launch.
Hamlet is a flexible-space management platform for operators, landlords and developers. Founded in Australia in 2018, it runs coworking, private offices, shared kitchens, health spaces and coliving. Hamlet handles billing, bookings, member experience and reporting, and automates the day-to-day running of a space.
See how Hamlet runs your kind of space.
Pick the door that fits. Opening fresh or moving across, we'll show you the parts of Hamlet that matter for what you operate.