Hamlet Custom

Every operator runs differently.
Hamlet can be built around yours.

Custom integrations, automations, reports and portal changes, built on your Hamlet by the team that builds Hamlet.

What operators ask us to build

The requests that come up most.

Connect the systems you already run.
Door access, Wi-Fi, printing, accounting, calendars.
The report someone asks for every month.
Board, landlord or finance packs, built once and then automatic.
Automate a job your team repeats.
The weekly task that's done the same way every time.
Change the member experience.
Portal and booking flow changes so they work the way your spaces work.
Get your data where your team works.
Into the tools your finance or property people already use.
Three ways to buy

Pick the shape that matches the work.

Streams

A build team on your list. One item in build, the rest queued behind it, and you add or drop streams through the year.

Best if you have a list rather than a single item.

Projects

One piece of work, start to finish. Fixed price agreed before anything starts, paid on milestones.

Best if you know exactly what you want.

Hours

Small jobs that don't need a quote. Pay as you go, or prepay a block and draw it down.

Best if you want to start small.

Not sure which fits? Book a consult and we'll talk it through with you, then plan the work that matches your space.

Book a consult
How a request moves

From your board to live, in order.

  1. 01

    You add it to your board.

    Every client gets a shared board for their requests.

  2. 02

    We come back within one business day.

    Sized and quoted within two.

  3. 03

    Big things ship in pieces.

    Anything larger is split into releases of two weeks or less, so you see progress every fortnight.

  4. 04

    Tested, signed off, live.

    Through the same QA and release process as every Hamlet release.

Business days are Australian business days.

Who builds it

The same team that builds Hamlet builds your custom work. Architecture review, QA sign-off and release through the process every Hamlet release goes through. Whatever we build stays on the platform, so it's maintained and upgraded with everything else.

What's already included

Things we never charge for.

  • Bugs and support are part of your subscription. We never bill for fixing our own product.
  • Setup and onboarding, if you take Hamlet Launch.
  • Simple migrations from another platform are free.
  • If what you want is already on our roadmap, we'll tell you before you spend anything on it.
  • If we later release your work as a paid add-on, you keep it at no charge.
Questions

Answered plainly.

Tell us what you need

Six fields, nothing more.

Describe the job in your own words. We'll come back to you within one business day.

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