The whole list, in every plan.
Billing, bookings, members, reporting and the integrations between them. Hamlet doesn't sell feature unlocks, so what's below is what you get on every plan.
Memberships and billing
Hamlet runs recurring billing, collection, receipts and Xero updates on the cycle you set. Failed payments retry and overdue reminders go out automatically, leaving your team to check rather than chase.
More on billing| Company | Invoice | Amount | Status |
|---|---|---|---|
Kestrel Legal Plus desks × 4 | INV-4812 | $1,980 | Paid |
Otto & Finch Private office 2.04 | INV-4813 | $3,400 | Paid |
Larkspur Design Hot desk × 2 | INV-4819 | $650 | Retry scheduled |
Bright Sparrow Studio Cancelled 28 Aug | — | — | No invoice raised |
Reliable billing, simple to manage, automated.
Bookings
Hamlet handles bookings for rooms, desks and any other resource you list, with live availability and your own rules. Members use their rates and credits, while guests can book and pay without creating an account.
More on bookingsLive availability, your rules, bookable in seconds.
Member portal and app
Members book, pay invoices, check in and message your team through one portal. The same experience is available through the Hamlet app on iOS and Android.
One portal, one app, everything a member needs.
Conversation hub
Hamlet gives your team one shared inbox for everything a lead or a member sends. Enquiries move through a pipeline from new to won, support requests land against the member, and email, chat, notes, reminders and quotes sit on the same thread, so nothing lives in someone's personal inbox.
Hi team, we're a practice of four moving out of the city. Can the virtual office plan handle mail for two entities, and can we add a day pass now and then?
@Dan two entities is fine on VO Plus. Sent the quote, tour pencilled for Tuesday.
One inbox for every enquiry, every member, every stage.
Reporting
Hamlet reports utilisation, revenue, debtors and leads by room, site and portfolio. Teams see the right level of detail, with scheduled reports and CSV export when the numbers need to travel.
Utilisation, revenue and debtors, by room or portfolio.
Integrations
Hamlet connects the systems that move money, invoices and bookings today. More specialised connections can be handled through Hamlet Custom when the standard set is not enough.
All integrationsXero, Stripe, Worldpay, and more through Hamlet Custom.
The admin runs itself
Hamlet runs the routine work: invoicing, collection, receipts, retries, reminders, confirmations and check-in. Anything that needs judgement reaches your team with the context attached.
- 06:00Billing run completeHamlet142 invoices raised · 138 paid · receipts sent
- 06:043 failed payments scheduled to retryHamletTomorrow 06:00 · members told
- 06:10Overdue reminder sentHamletLarkspur Design · INV-4790 · 14 days
- 08:52Priya Anand checked inHamletDesk 14 · from the app
- 09:02Invoices posted to XeroHamlet142 invoices · Fitzroy Commons organisation
- 09:14Guest booking confirmedHamletHarbour Room · 2:00 to 4:00pm · paid $180
- 11:05Needs a decisionWith Dan R.Cancellation request, account and invoices attached
The routine work runs without a person.
Nothing above is an add-on.
Every feature on this page is in Base, Plus and Enterprise. No charge per member, no charge per payment gateway, no cut of what you sell. See pricing
Answered plainly.
A factual paragraph, written to be cited.
Hamlet is a flexible-space management platform for operators, landlords and developers. Founded in Australia in 2018, it runs coworking, private offices, shared kitchens, health spaces and coliving, from a single site to a whole portfolio. Hamlet handles billing, bookings, member experience and reporting, and automates the day-to-day running of a space.
See how Hamlet runs your kind of space.
Pick the space you run and we'll walk through the parts of Hamlet that matter for it.
Last updated September 2026