The AI shaping flexible spaces

You may have caught wind of the buzz surrounding those two tiny letters that are poised to reshape the way we work, now and in the future. That’s right, AI is swiftly infiltrating our daily work lives, but what does it mean for the flexible space industry? Well, we’re not in the Elon Musk camp – we don’t think AI is set out to destroy us, not in the next few decades anyway. We do believe that there is a huge amount to gain for the flexible space industry. Let’s take a look at where we see AI bringing the best value. 

Flexible space, comprising coworking spaces, shared offices, and adaptable workspace models, has seen rapid growth in recent years. To stay competitive, space owners must embrace technology and harness its benefits to enrich the experience for their staff and members. 

So, what exactly can AI bring to the table when it comes to the world of flex space and its members?

Personalised Experience. 

AI takes the concept of customisation to a whole new level. By digging deep into your preferences and behaviours, it creates an experience that’s tailor-made just for you. 

Imagine this: AI-powered recommendation systems in the hands of space owners, suggesting the ideal space, amenities, and even events based on your unique tastes. The result? Increased satisfaction, member retention, and, of course, a nice little boost in revenue. Only problem here is that we would have far too many beer and burger tasting events that we’d also need an AI personal trainer!

Smart Building Management. 

Brace yourself for the future of shared spaces. Thanks to AI, we’re talking about intelligent sensors that keep a watchful eye on occupancy levels, temperature, and even lighting. But here’s the kicker—they don’t just observe, they adjust everything automatically according to your personal preferences. Picture a workspace that’s always set just right, striking the perfect balance of comfort and efficiency. Nothing Orwellian about that, right? 

However, in the realm of smart building management, there’s a vast ecosystem of technology to support optimal function. There’s the inevitable costs and intricate setup processes, from the network of sensors to the systems and controls. Navigating this journey is not something smaller operators would normally consider. As AI persists we are interested to see if it drives down the costs and extends the accessibility of these systems.

Virtual Assistants

Need a helping hand, but don’t have an actual hand to spare? That’s where AI-powered chatbots and virtual assistants swoop in to save the day. Whether it’s booking a meeting room, ordering a tasty meal, or finding that crucial piece of information, they’ve got you covered. These virtual sidekicks are here to take care of the mundane tasks, leaving you with more time to focus on what truly matters.

So, as AI continues to revolutionise the flex space industry, members can expect an experience that’s finely tuned to their preferences. Now, what about the precious time saved for those in charge of managing these spaces?

Streamlined Operations. 

With the advent of AI, the days of tedious manual tasks are swiftly becoming a thing of the past for space owners. Imagine a world where data entry, billing, the daily check-ins, and space management are automated seamlessly. By handing these laborious processes over to the realm of artificial intelligence, not only do space owners reclaim valuable time, but they also minimise the risk of human error. 

And that’s not all—AI-powered software takes it up a notch by generating reports, forecasts, and insights that empower smarter decision-making. It’s like having a personal assistant who excels at number-crunching and analysis.

Efficient Staff Management. 

AI steps in as the ultimate workforce optimiser for space owners. By harnessing the power of AI, space owners can say goodbye to the headache-inducing task of staff scheduling guesswork. With a keen eye on occupancy levels and member demand, AI analyses the data and presents optimised staff schedules. The result? A masterful utilisation of resources and significant time savings for space owners. No more wasted hours shuffling staff around or grappling with unexpected surges in demand.

AI’s got it all covered, leaving space owners with the peace of mind that their team is at the right place at the right time. Although, we wonder how long it will take to learn the unpredictability of our kids getting another stomach bug, meaning work’s out the window. Perhaps it will inform us when they’re going to pass it on to us too…

Predictive Maintenance

In the realm of shared spaces, maintenance is a necessary evil. But what if we told you that AI can foresee the future maintenance needs of these spaces? That’s right—by tapping into the vast sea of sensor data and other relevant sources, AI becomes a proactive force in the lives of space owners. It analyses patterns, identifies potential equipment breakdowns, predicts cleaning schedules, and even anticipates repairs. We all love a clean bathroom, right?

By addressing issues before they arise, space owners can focus on the smooth operation of their spaces without the burden of constant firefighting. And again, this brings savings across those two important factors – time and cost. 

So, as AI takes the helm in managing flexible spaces, the hours once lost to mundane tasks are reclaimed. With streamlined operations, efficient staff management, and predictive maintenance, space owners find themselves with more freedom to develop their spaces. Or perhaps even have some of that all-important personal time we never seem to schedule in. The stage is set for a new era of flexible space management, guided by the ever-watchful eye of AI. Ok, that may sound a bit big brother-ish! 

At Hamlet, our objective is to make space management almost automatic, freeing up space owners and managers to focus on fostering member happiness and growth. We’re excited to explore and experiment with AI’s potential. Our tech team is looking into where it can be best integrated into the platform to support operations and save time. The number lovers are also throwing around ideas on how we can integrate AI into our data and reporting to support better decision making. 

We’d love to hear your thoughts on where you feel AI is going to take your space. Keep in touch and join us on this exciting journey!

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