In the fast-evolving world of flexible space management, choosing the right platform can be a game changer. Enter Hamlet, a homegrown Australian gem offering a holistic solution for Flexible Space operations and experiences. To convert, or not to convert? That IS the question. Let’s delve into why switching to Hamlet could be the best thing you ever did for your space management.
Operational Efficiency
Hamlet, at its core, is all about simplifying space management to boost your operational efficiency. Say goodbye to the headache of juggling calendars and spreadsheets. With Hamlet, you get a one-stop solution for managing resources, handling books, and addressing special requests. This not only streamlines your day-to-day operations but also guarantees that double bookings become a thing of the past, thanks to the live availability feature. Additionally, Hamlet offers automatic billing options, providing flexibility, whether adding bookings to monthly invoices or opting for upfront payments. This level of automation ensures that your revenue collection becomes a smooth and worry-free process.
Streamlined Billing
Billing can often be a labyrinthine aspect of space management, and Hamlet is here to eliminate the hassle of constant oversight of reoccurring revenue. Hamlet automates payment collections, meaning you can set them up and forget about them. Moreover, Hamlet seamlessly integrates with XERO, making the generation of invoices for various types of transactions – whether online, in person, or monthly – effortless.
Customer Relationship Management (CRM)
Providing a superior customer experience is vital in the Flexible Space industry. Hamlet’s CRM features empower you to manage leads, improve lead conversion rates, and quickly facilitate communications. The platform enables you to craft instant quotes, simplifying your inventory management and allowing you to convert leads to members in just one click.
Membership Management
Hamlet offers comprehensive membership controls, allowing you to create tailored membership packages with discounts, booking credits, and more. You can also price assets by square meter, per desk, custom by location, or per product, providing flexibility in your pricing strategy. Hamlet’s adaptable system ensures that any product or asset can be instantly billed to members.
Support Features
Hamlet’s support features help you prioritise your members’ needs. With built-in support and communication tools, you can efficiently manage support tickets, receive notifications through various channels (in-app, email, or Slack), and keep conversations organised in one place. This enhances your ability to solve challenges promptly and efficiently and support your members in the most seamless way possible.
Seamless Migration
Converting to a new platform can be daunting, but Hamlet is here to make that a breeze. Our team handles the entire migration process for you, including assessment, migration, onboarding, and providing unlimited email support. This ensures a smooth transition to Hamlet’s feature-rich environment.
Trusted by Leading Spaces
The proof is in the pudding and your final reason to consider Hamlet as your Flexible Space management platform of choice – more than 36 Flexible Space providers already trust Hamlet. Including Australia’s largest FlexSpace provider, WOTSO, Office Bureau, Maitland Business Central and Corporate House – to name drop a few.
To summarise, Hamlet provides a comprehensive solution for space management with its operational efficiency, billing automation, CRM features, membership controls, and robust support system. If you aim to streamline your space management processes and deliver a seamless experience to your members, Hamlet is the platform for you.
